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2023 CALP Course

2023 CALP Course

2023 Certified Apartment Leasing Professional Course

Monday, August 21, 2023 at 9:00 AM (CDT) to Thursday, August 24, 2023 at 4:00 PM (CDT)

Apartment Association of the Panhandle - Conference Room

5601 Enterprise Circle
Amarillo, TX 79106-4631
United States
2 Seats Remaining

Event Details

Credential Program Synopsis

In 2021, the National Apartment Leasing Professional credential changed its name to the Certified Apartment Leasing Professional credential. The newly named CALP credential continues to ensure that leasing professionals throughout the industry are fully prepared for success.

Earning CALP, your first industry credential, signals to an employer your commitment to a career in residential property management.

You'll learn about:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey


To obtain the CALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
  • Successful completion of seven CALP courses
  • Pass the examination within six (6) months of declaring candidacy 

Click HERE to Learn more about the CALP Exam itself.

For More Information:

Apartment Association of the Panhandle Logo 5601 Enterprise Circle Suite D
Amarillo, TX 79109

What to Expect?

The classes will begin at 9am, end at 4pm, everyday starting Monday August 21st through Thursday August 24th.

Lunch will be provided every day, and will be held 12:00pm to 1:00pm

What is Included?

All handbooks and worksheets will be provided by AAP.

Light snacks, coffee, and water will be available to grab before class. 

Lunch is provided all 4 days that class is held. 

What comes after?

You will be eligible to take the CALP Exam within 6 months after completing this course.

All Exam information will be given to you end of day on Thursday August 24th. 

*Registrations cannot be refunded if requested after 8/11/2023