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The Apartment Association of the Panhandle is a local trade association.  We are a membership organization that advocates fair housing legislation and high professional standards for the rental housing industry in 26 counties within the Texas panhandle to include Amarillo, Texas.  We provide members, who are apartment owners, rental housing management professionals and industry service providers, with resources, education programs and legislative information about industry issues.

We are unable to provide legal advice to residents who are having a problem with their housing.  We can however, provide you with the following information.

Most disputes between the owner and/or manager and residents involve agreements made during the leasing process.  A review of your lease will, in most cases, answer the majority of questions that arise.

The Texas Property Code (TPC) provides protections for both the resident and the owner.  The TPC spells out the rules on repairs and security deposit dispositions, etc.  You may review copies of the TPC online at the website, www.capitol.state.tx.us .  If you do not have internet access, most of the local public libraries provide free internet access. 

The Texas Young Lawyer’s Association has created a Tenant Rights Handbook” for all the residents in the state of Texas.  Written by Lawyers, it is provided as a public service by the State Bar of Texas.  You can obtain a free copy of this handbook by going to http://www.tyla.org and looking under “Serving Texas Citizens.”

On this site is also a listing of additional websites that can be accessed to provide additional questions and answers for owners and/or managers and residents.

If your situation requires legal advice, you may contact West Texas Legal Services at (806) 373-6808.  They may be able to provide legal services based on your income.  You may also contact a private attorney at any time.

You may file a grievance at the Better Business Bureau (BBB) against an owner, manager, or property who is a member of the BBB.    They may be able to help mediate a resolution between you and your landlord.  For more information on the BBB, call (806) 358-6222.

You may also contact the Dispute Resolution Center (DRC) at 372-3381 for information on their services.  Through mediation, the DRC provides a service to help both sides of a disagreement work out a solution and resolve the issue.

Websites Available to Consumers for Questions regarding Resident Rights

Texas Housing
Low Income Housing site, however, answers questions regarding all renters,
not just low-income.  But has special sections geared towards Section 8, HUD, etc. 

Texas Tenant
Site for Texas residents to research answers to resident rights issues.  Question and
Answer forums to ask specific questions. 

Texas Apartment Association Frequently Asked Questions
The Texas Apartment Association website provides resources for renters.

Tenant's Rights Handbook (Opens in .pdf format)
Tenant's Rights Handbooks produced by the Texas Young Lawyers Association.  This handbook is provided to the public as a free service from the State Bar of Texas.  The detailed handbook answers many questions regarding resident rights and landlord responsibilities.

Texas State Bar
State Bar of Texas website.  Tenant’s rights information under Publications & Pamphlets

Housing Rights
Austin Tenant’s council
Texas Tenants Union
5405 East Grand Avenue
Dallas, TX  75223
(214) 823-2733

Property Codes       
Texas Property Code Statutes.  These are the state statutes (rules & regulations) that govern what a landlord and renter can and/or cannot do.  The answers to most questions may be found in the Texas Property Code Statute.

Pool & Spa Regulations
State of Texas Pool & Spa Regulations

Credit Recording
Fair Credit Reporting Rules

Public Utilities            
Public Utility Commission Rules

Appraisal Records
Real Estate Ownership and Tax Appraisal Records - any county