Property Manager

July 24th, 2014

The Property Manager is responsible for managing the apartment community for the company with the goal of maximizing operating performance by executing the following duties personally or through subordinate supervisors. The position reports to the Regional Manager.

Duties: Essential Duties and Responsibilities:

*Monitors financial and businesses dealings of the community. Routinely monitors community’s adherence to budget and addresses area of variance. Creates, with management, monthly and annual budgets and occupancy goals
*Works with management in maintaining and adjusting rates, monthly renewal rates, and incentives. Directs and coordinates activities of leasing staff engaged in marketing and leasing of apartment units and community.
*Directs and coordinates community staff involvement in promotional campaigns. Interprets, implements, and oversees adherence to company policies and procedures. Responsible for adherence to all applicable federal, state and local laws.
*Responsible for day-to-day communications with Regional Manager and ensuring all regular reporting is completed on time.
*Reviews and investigates (as needed) resident complaints about malfunctions of utilities or furnished household appliances or goods. Resolves resident complaints concerning other residents or visitors. Promotes positive public relations with apartment community residents.
*Routinely inspects community buildings, grounds and vacated apartments to determine repairs or maintenance required to maintain high quality appearance and product. Creates, with management, long term capital asset plan.
*Directs and coordinates activities of maintenance and/or grounds staff engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work or arranges for outside personnel to perform maintenance. Directs and coordinates maintenance staff engaged in building code adherence.
*Monitors responsiveness and effectiveness of after-hours and emergency on call coverage and service.
*Monitors agreements for other services such as trash collection, extermination, or carpet cleaning.
*Directs and coordinates activities of housekeeping staff engaged in keeping community’s common areas in clean and orderly condition.
*Directs and coordinates activities of courtesy patrol staff and/or monitors outside firm agreement and performance.
*Reviews and approves all prospective resident applications and credit reports insuring equitable match to leasing and credit criteria.
*Responsible for ensuring the outstanding resident balances are monitored and collected.
*Responsible for identifying, hiring, and on boarding of new team members.
*Responsible for approving purchases, processing invoices and ensuring expenses within community budget. Also responsible for seeking approval if expenses are outside the approved guidelines.
*All other duties assigned.

Supervisor Responsibilities:

*Manages 2 to 5 subordinate supervisors who may supervise a total of 8-25 employees. Responsible for the overall direction, coordination and evaluation of these units. Promotes positive working relationships with and between employees.
*Carries out supervisory responsibilities in accordance with organizations policies and applicable laws. Develops and coordinates a motivated community staff team through effective personnel management. Handles all personnel matters for community staff including interviewing hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; seeking as needed and required, counsel and final approval from the corporate Human Resources Department and the Regional Manager.

Qualifications: Education and Experience:
*Three to five years previous experience in property management with one-year supervisory experience.

*College degree preferred

Certificates, Licenses, Registrations:
*CAM (preferred)
*ARM (preferred)
*CAPS (preferred)
*CPM (preferred)
*Manager’s License (SC)
*Valid drivers license and insurance are required with reliable transportation required to operate a licensed motor vehicle in order to perform the job duties.

Please go to our website and apply in our careers section. Thanks!

Leasing Specialist

July 24th, 2014

Finlay Management is an Accredited Management Organization (AMO®), multifamily property management company. We have a fantastic opportunity for a Leasing Specialist at our property in Amarillo.

The Leasing Specialist is responsible for maximizing occupancy goals for the community through leasing units, renewals, resident retention, customer service and marketing out reach. This position reports into the Property Manager and/or the Leasing Manager.

Duties: Essential Duties and Responsibilities:

*Performs leasing duties such as showing prospective residents apartments and explaining occupancy terms.

*Performs required follow up of prospective residents and documents activity.

*Prepares all paperwork as it relates to leasing packets and renewals.

*Conducts market surveys as directed by Property Manager.

*Develops and implements strategic marketing programs to ensure maximum occupancy.

*Completes Social Marketing advertisements as assigned by Property Manager i.e. Craigslist.

*Reviews and monitors all marketing ads (print and internet) to ensure accurate content and provide recommendations for changes.

*Completes daily open for business checklist.

*Walks leasing path daily along with show units to ensure they are market ready.

*Coordinates and participates in resident activities.

*Answers all incoming calls in a professional and courteous manner.

*Interacts and maintains a positive relationship with all clients.

*Ensure all maintenance request are documented to maintenance team.

*Performs any additional duties or task assigned.

Qualifications: Education and Experience:

*1-3 years experience customer service or a related field.

College degree preferred

*Certificates, Licenses, Registrations:

*Valid drivers license and insurance are required with reliable transportation required to operate.

Phone: 904-280-1000

Maintenance Technician

July 15th, 2014

We are currently looking for full time Maintenance Technician . Please email resume and salary requirements to or fax to 806 358-2170

Executive Manager

June 30th, 2014

Finlay Management is an Accredited Management Organization (AMO®), multifamily property management company. We have a fantastic opportunity for an Executive Manager over two of our properties in Amarillo, TX.

The Executive Manager is responsible for managing multiple apartment communities for the company with the goal of maximizing operating performance by executing the following duties personally or through subordinate supervisors. The position reports to the Regional Manager.

Qualification Requirements
Education and Experience:
*Three to five years previous experience in property management with one-year supervisory experience.
*College degree preferred

Certificates, Licenses, Registrations:
*CAM (preferred)
*ARM (preferred)
*CAPS (preferred)
*CPM (preferred)
*Manager™s License (SC)
*Valid drivers license and insurance are required with reliable transportation required to operate a licensed motor vehicle in order to perform the job duties.

Contact Person: Alice Viego
Phone Number: 904-280-1000

Is your occupancy down?

March 31st, 2014

Is your occupancy down?
Do you want to rent your available units?

Take a look at our Property Search program on our website at

This program on our website allows the general public to log onto our website and search for available apartment and/or rent houses. It allows them to search by bed/bath count, price, area, etc. Anytime someone calls the association looking for available units, we refer them to this website.

In addition, the association pays for an Advertisement in the AGN referring people looking for homes and/or apartments to rent, to go to This drives the traffic to your listings.

Why are your properties not listed?
Do you want to rent your available units?

Is it time consuming to list your properties for rent on the site?

Solution: Let us do it for you!
The AAP staff will type in all your listings, as you provide them to us. We will remove them when they are rented, etc. A nominal fee and a completed form is ALL it will take for you to take advantage of this benefit.

Cost: Based on unit count:

0 to 10 units $10 monthly w/12 month commitment*
11 to 50 units 20 monthly w/12 month commitment*
51 to 100 units 40 monthly w/12 month commitment*
101 to 200 units 60 monthly w/12 month commitment*
201 + units 100 monthly w/12 month commitment*

*Cost doubles without commitment contract on file.

How to submit your listings:

Send an email to to request a property search listing form that you can fill out and return or go online to and fill in the form there.

Your Best Advertising Is You!

November 26th, 2013

It’s been said that to have a successful business, it’s about location, location, location.

Exactly what location is best? Is it the beautiful three story building on the corner of a major intersection?

Would a better location be right next to a bank where people are coming and going all the time and have easy access to your business?

Maybe you could buy the biggest billboard in town announcing your location, because it’s always best to advertise, advertise, advertise.

No matter where you locate your business, you will always need to advertise or no one will know you exist. When the economy is slow, companies often cut advertising budgets while waiting to see what will happen. When the economy picks up again, will your customers know who you are and what your company does or will your competitor have spent the last 6 months building a stronger relationship with your clients because they continued to advertise?

Your biggest complaint may be you have no advertising budget or your company won’t approve sponsorship of an event so it’s hard to get your name out there. The other complaint you might have is time. Your swamped handling day to day duties, and you can’t hit the streets to visit all the properties you’d like to do business with.

My father always told me to be resourceful and called me “Pollyanna”, because he knew I always looked for the positive in everything and spent my life trying to succeed with minimal resources. So here’s my positive outlook for you!

It’s all about location, location, location, but not necessarily where your company is located. It’s about where “YOU” are. Are you at the monthly meetings to network with your target customers? Your competitors may be.

Companies spend millions branding their names and products. A big part of advertising comes from sales representatives, not advertising budgets. “YOU” are one of your companies best advertisements. Being involved in your local association’s events and committee meetings allows members to get to know about you and your company. It’s been said that people buy from people they know. How well do your customers know you?

And let’s talk about time. There is never enough of it. We all struggle with limited hours in our work day. As I’m sitting here writing this I’m thinking about 12 other projects on my “A” list that are being ignored, at the moment. However, they’re not being ignored, they are being gently pushed to the side for only 1 hour. After that I’ll go back to them at full force. Imagine it taking only 1 hour out of your day to attend a luncheon or have one-on-one time with current or prospective customers. You can do this by serving on a committee. By participating in the PSC committee which is made up of PSC members for PSC members, you can build owner relationships.

Now, do you get the point that I’m trying to make? It costs little to nothing to be involved in your Association and you have the potential to reap big rewards in the end.

So, still no advertising budget? Consider us your partner in advertising. Get Involved! Stay involved and grow your business. Remember, people like doing business with people they know.

Janette Litz
Association Executive


August 16th, 2013

“Trade shows are a great way to put a face and personality to your company.”

Showing your product and services at a trade show or exhibition offers an excellent opportunity for face to face contact with customers.

The trade show environment can be one of the most exhausting and challenging of all marketing activities. However, they provide cost effective exposure to a large relevant audience and the perfect way to meet great potential customers in one location.

You also gain the chance to strengthen past/existing relationships with your clients, as well as being able to mix in with your competitors. This could lead to new idea’s for better business strategies toward your business.

By the end of the day you should receive great insight from other businesses, as well as a good indication where your business stands in the current market.

For more insight and great tips on trade show skills, call C&B Marketing Solutions at 1.806.374.6262.
Ask for Zack or Mike.

C & B Marketing Solutions

August 8th, 2013

Since 1962, C & B has been making businesses look good by promoting your image through visual communications. Advertising your business, your products and what you do through printing, specialty items, and graphic design is what we do.

Not only can you get your business cards and letterhead from C & B, but also imprinted promotional products such as pens, chip clips, koozies, mouse pads, t-shirts, etc. Whether planning a trade show, company event, or a fund-raiser, C & B can help you stretch your advertising budget. C & B Printing suggests printing and promotional products that represent your message more effectively.

C & B is Amarillo’s full service business to business partner. C & B Printing offers single to full color printing, legal document copying and imaging, business and legal forms, and graphic design.

Call us at 374-7773

Alexander Photography

July 9th, 2013

(Sung softly to yourself)
Summertime, Summertime, Sum—Sum—Summertime Summertiiiime.

I want to encourage you to take advantage of these long days of summer by gathering with your friends and family. The beautiful sunsets and cool breezes in the evening make perfect backdrops to your events.

And take lots of photos — all the sweet kids, the aging grandparents, the new son-in-law, whoever makes up your unique family. I have a couple of tips for when you drag out your phones for all those snapshots. First of all, move in. A closer shot of the cute kid is much cuter if you can see his face. We don’t need to see the backyard, so get close to the subject(s). Secondly, be sure the subject is well lit. When the sun is setting behind your grandmother, Grammie is gonna be too dark. Either use a flash on her, or reposition her so that she gets natural light on her face.

And I’d like to suggest you spring for a photographer to shoot the whole family. Photograph the whole family, ok? Anyhow, by hiring someone who is professional, personable and reasonably priced (that’d be me) you can get some great photos of the whole clan without sacrificing someone to take the picture. While I’m there, I’ll take pics of the individual families, the cute kids and all sorts of combinations of said family.

I’ll put the photos on the internet and everyone can download them for themselves. It doesn’t get any easier. Contact me soon to schedule your summer event photography.

Have a great summer!!

Donna Alexander
Alexander Photography

Ergonomics-AllStar Business Concepts

June 11th, 2013

Ergonomics from Ergonomics | Allseating

The most common workplace injuries happen while you’re sitting down. Setting up an ergonomic workstation isn’t complicated – and it’s inexpensive compared to managing a workers’ compensation claim and dealing with lost productivity. Watch our video tutorials on setting up the ideal ergonomic workstation. There are four components to making being in the seated position more comfortable.

The best ergonomic task chair should promote proper posture and easily adjust to your needs as you move from task to task. First, raise or lower your seat so your thighs are parallel to the floor and your feet are flat on the floor or on a footrest. Then, adjust the depth of your seat pan so you fit your fist between between the back of your knees and the front of the seat. Next, adjust the height of your backrest so it fits comfortably on the small of your back. Be sure to lean back and relax in your chair to allow the backrest to provide full support for your upper body.
View our line-up of ergonomic task chairs.

Keyboard Support
Using a keyboard tray can help prevent wrist pain and repetitive strain injuries. While keying, you want your wrists in a straight, neutral posture. (No wrinkles!) Position your mouse close to the keyboard—preferably on a mousing platform—to minimize reaching.
View our line-up of keyboard supports.

Monitor Support
Your monitor height keeps your back straight and your head up. Align your monitor so it’s centered between your shoulder blades. Position your monitor at least an arm’s length away. The top line of the text you’re reviewing should be at or just below eye level.
View our line-up of monitor supports.

Task Lighting
Although most work environments have overhead lighting, a task light is still important for minimizing eyestrain and fatigue. Position your task light to the side opposite your writing hand. Shine it on paper documents but away from your monitor to reduce glare.
View our line-up of Lighting solutions.

Even if you have all the right components in place, ensuring they’re used correctly comes down to you.
Call Chris or Brady today for your free ergonomics consultation. 806-418-4504