Member Relations Coordinator

December 19th, 2014

Person will be responsible for soliciting memberships (new and renewing) and fostering communication between members and others in a sales and a relationship building role. Establish and maintain a strong relationship with members, non-members and corporate associates. This position will be responsible for marketing programs, events and meetings to our members using social media and other marketing avenues as well as selling ads for our website. Will need to meet or exceed sales projections for various programs/projects as assigned. Must be able to work independently and within a variety of committees. Knowledge of websites and 2010 or higher versions of Microsoft Office Publisher, Access, Excel, and Word required. The base salary is 11.00 per hour (payable bi-weekly) with the potential to earn Commissions. Please submit your resumes by fax to: (806) 355-0451 or email to: janette@aapanhandle.com .

Assistant Property Manager

November 24th, 2014

Location: Amarillo, TX
Salary Range: Negotiable
Exempt/Non-Exempt: Non-Exempt
Benefits: Competitive Benefits and Compensation Pkg.
Employment Type: Full Time

Property: NORTH GRAND VILLAS

Description: This position is responsible for assisting the Property Manager in the daily aspects of on site management and operations for the community at which they are employed. Candidate will also assist the Property Manager and supervisors with special projects and administrative tasks.

Duties:
-Assist in directing and supervision of leasing, maintenance, janitorial, and housekeeping staff.
– Maintain a current knowledge of area competition and market surveys.
– Complete or supervise completion and accuracy of weekly activity reports, all rental applications and recording of all rental and leasing information.
– Assist Property Manager in the reporting, assigning, and recording of all resident requests.
– Assisting Manager in the implementation of resident renewal and retention programs.
– Responsible for the collection, receipting, and recording of all rents.
– Collection of all delinquent rents.
– Provide reports as required.
– Other tasks as assigned.

Qualifications:
Computer knowledge of MS Word and MS Excel is a plus. Candidate must have a full understanding of compliance documents and deadlines. A commitment to exceptional customer service is critical along with a proven track record of strong team building skills. Tax Credit Experience preferred. Excellent written and verbal communication skills with particular attention to details needed. Bilingual preferred.

Tax Credit, and Yardi experience preferred. LIHTC experience required. Background Screening and Drug Test Required.

Phone Number: 806-381-1700
Email: suzanne.johnson@ledic.com

Hang this letter on every door!

November 6th, 2014

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Hang this on every door and your residents and service team will thank you.

I know from my own experience that being on call during the Holiday Season is a challenge, and often, as soon as you sit down to relax, a service request comes in and you have to go make a repair that could have been avoided if someone thought to check and see if their appliances worked before the day they needed them to make a Holiday meal.

So, here is a letter that will help prevent last minute service calls. Hang one on every door and I guarantee your Service Team and Residents will appreciate you looking out for them.

Sincerely, Mark Cukro www.serviceteamtraining.com

Dear Resident,
The Holiday season is approaching and many of you will be traveling or having company to enjoy a good meal with.

In order to make sure and everything goes smoothly and there are no last minute surprises such as an oven or appliance not working when you need it the most please check the operation of all of the appliances in your home.

This way if something is not working we can respond to service calls now and make any repairs before your guests arrive. This will also allow us enough time to order any parts if they are necessary.

We want you to have a fantastic Holiday with Friends and Family and hope everyone visiting enjoys your home cooked meal.

Here is a check list:
Stove burners – check all of them
Oven
Broiler
Microwave
Dishwasher
Garbage disposer
Drains – sink, bathrooms, guest rooms, etc.
Anything else you don’t use often that a guest may need.

Is your occupancy down?

March 31st, 2014

Is your occupancy down?
Do you want to rent your available units?

Take a look at our Property Search program on our website at www.aapanhandle.com

This program on our website allows the general public to log onto our website and search for available apartment and/or rent houses. It allows them to search by bed/bath count, price, area, etc. Anytime someone calls the association looking for available units, we refer them to this website.

In addition, the association pays for an Advertisement in the AGN referring people looking for homes and/or apartments to rent, to go to www.aapanhandle.com This drives the traffic to your listings.

Why are your properties not listed?
Do you want to rent your available units?

Is it time consuming to list your properties for rent on the site?

Solution: Let us do it for you!
The AAP staff will type in all your listings, as you provide them to us. We will remove them when they are rented, etc. A nominal fee and a completed form is ALL it will take for you to take advantage of this benefit.

Cost: Based on unit count:

0 to 10 units $10 monthly w/12 month commitment*
11 to 50 units 20 monthly w/12 month commitment*
51 to 100 units 40 monthly w/12 month commitment*
101 to 200 units 60 monthly w/12 month commitment*
201 + units 100 monthly w/12 month commitment*

*Cost doubles without commitment contract on file.

How to submit your listings:

Send an email to website@aapanhandle.com to request a property search listing form that you can fill out and return or go online to www.aapanhandle.com/listing.php and fill in the form there.

Your Best Advertising Is You!

November 26th, 2013

It’s been said that to have a successful business, it’s about location, location, location.

Exactly what location is best? Is it the beautiful three story building on the corner of a major intersection?

Would a better location be right next to a bank where people are coming and going all the time and have easy access to your business?

Maybe you could buy the biggest billboard in town announcing your location, because it’s always best to advertise, advertise, advertise.

No matter where you locate your business, you will always need to advertise or no one will know you exist. When the economy is slow, companies often cut advertising budgets while waiting to see what will happen. When the economy picks up again, will your customers know who you are and what your company does or will your competitor have spent the last 6 months building a stronger relationship with your clients because they continued to advertise?

Your biggest complaint may be you have no advertising budget or your company won’t approve sponsorship of an event so it’s hard to get your name out there. The other complaint you might have is time. Your swamped handling day to day duties, and you can’t hit the streets to visit all the properties you’d like to do business with.

My father always told me to be resourceful and called me “Pollyanna”, because he knew I always looked for the positive in everything and spent my life trying to succeed with minimal resources. So here’s my positive outlook for you!

It’s all about location, location, location, but not necessarily where your company is located. It’s about where “YOU” are. Are you at the monthly meetings to network with your target customers? Your competitors may be.

Companies spend millions branding their names and products. A big part of advertising comes from sales representatives, not advertising budgets. “YOU” are one of your companies best advertisements. Being involved in your local association’s events and committee meetings allows members to get to know about you and your company. It’s been said that people buy from people they know. How well do your customers know you?

And let’s talk about time. There is never enough of it. We all struggle with limited hours in our work day. As I’m sitting here writing this I’m thinking about 12 other projects on my “A” list that are being ignored, at the moment. However, they’re not being ignored, they are being gently pushed to the side for only 1 hour. After that I’ll go back to them at full force. Imagine it taking only 1 hour out of your day to attend a luncheon or have one-on-one time with current or prospective customers. You can do this by serving on a committee. By participating in the PSC committee which is made up of PSC members for PSC members, you can build owner relationships.

Now, do you get the point that I’m trying to make? It costs little to nothing to be involved in your Association and you have the potential to reap big rewards in the end.

So, still no advertising budget? Consider us your partner in advertising. Get Involved! Stay involved and grow your business. Remember, people like doing business with people they know.

Janette Litz
Association Executive

—TRADE SHOWS ARE LIKE DATING—-

August 16th, 2013

“Trade shows are a great way to put a face and personality to your company.”

Showing your product and services at a trade show or exhibition offers an excellent opportunity for face to face contact with customers.

The trade show environment can be one of the most exhausting and challenging of all marketing activities. However, they provide cost effective exposure to a large relevant audience and the perfect way to meet great potential customers in one location.

You also gain the chance to strengthen past/existing relationships with your clients, as well as being able to mix in with your competitors. This could lead to new idea’s for better business strategies toward your business.

By the end of the day you should receive great insight from other businesses, as well as a good indication where your business stands in the current market.

For more insight and great tips on trade show skills, call C&B Marketing Solutions at 1.806.374.6262.
Ask for Zack or Mike.

C & B Marketing Solutions

August 8th, 2013

Since 1962, C & B has been making businesses look good by promoting your image through visual communications. Advertising your business, your products and what you do through printing, specialty items, and graphic design is what we do.

Not only can you get your business cards and letterhead from C & B, but also imprinted promotional products such as pens, chip clips, koozies, mouse pads, t-shirts, etc. Whether planning a trade show, company event, or a fund-raiser, C & B can help you stretch your advertising budget. C & B Printing suggests printing and promotional products that represent your message more effectively.

C & B is Amarillo’s full service business to business partner. C & B Printing offers single to full color printing, legal document copying and imaging, business and legal forms, and graphic design.

Call us at 374-7773

Alexander Photography

July 9th, 2013

(Sung softly to yourself)
Summertime, Summertime, Sum—Sum—Summertime Summertiiiime.

I want to encourage you to take advantage of these long days of summer by gathering with your friends and family. The beautiful sunsets and cool breezes in the evening make perfect backdrops to your events.

And take lots of photos — all the sweet kids, the aging grandparents, the new son-in-law, whoever makes up your unique family. I have a couple of tips for when you drag out your phones for all those snapshots. First of all, move in. A closer shot of the cute kid is much cuter if you can see his face. We don’t need to see the backyard, so get close to the subject(s). Secondly, be sure the subject is well lit. When the sun is setting behind your grandmother, Grammie is gonna be too dark. Either use a flash on her, or reposition her so that she gets natural light on her face.

And I’d like to suggest you spring for a photographer to shoot the whole family. Photograph the whole family, ok? Anyhow, by hiring someone who is professional, personable and reasonably priced (that’d be me) you can get some great photos of the whole clan without sacrificing someone to take the picture. While I’m there, I’ll take pics of the individual families, the cute kids and all sorts of combinations of said family.

I’ll put the photos on the internet and everyone can download them for themselves. It doesn’t get any easier. Contact me soon to schedule your summer event photography.

Have a great summer!!

Donna Alexander
Alexander Photography
806.683.1299
dalex4616@gmail.com

Ergonomics-AllStar Business Concepts

June 11th, 2013

Ergonomics from Ergonomics | Allseating

The most common workplace injuries happen while you’re sitting down. Setting up an ergonomic workstation isn’t complicated – and it’s inexpensive compared to managing a workers’ compensation claim and dealing with lost productivity. Watch our video tutorials on setting up the ideal ergonomic workstation. There are four components to making being in the seated position more comfortable.

Chair
The best ergonomic task chair should promote proper posture and easily adjust to your needs as you move from task to task. First, raise or lower your seat so your thighs are parallel to the floor and your feet are flat on the floor or on a footrest. Then, adjust the depth of your seat pan so you fit your fist between between the back of your knees and the front of the seat. Next, adjust the height of your backrest so it fits comfortably on the small of your back. Be sure to lean back and relax in your chair to allow the backrest to provide full support for your upper body.
View our line-up of ergonomic task chairs.

Keyboard Support
Using a keyboard tray can help prevent wrist pain and repetitive strain injuries. While keying, you want your wrists in a straight, neutral posture. (No wrinkles!) Position your mouse close to the keyboard—preferably on a mousing platform—to minimize reaching.
View our line-up of keyboard supports.

Monitor Support
Your monitor height keeps your back straight and your head up. Align your monitor so it’s centered between your shoulder blades. Position your monitor at least an arm’s length away. The top line of the text you’re reviewing should be at or just below eye level.
View our line-up of monitor supports.

Task Lighting
Although most work environments have overhead lighting, a task light is still important for minimizing eyestrain and fatigue. Position your task light to the side opposite your writing hand. Shine it on paper documents but away from your monitor to reduce glare.
View our line-up of Lighting solutions.

Even if you have all the right components in place, ensuring they’re used correctly comes down to you.
Call Chris or Brady today for your free ergonomics consultation. 806-418-4504

Arra Coleman-TAA Lone Star Go Getter of the Year Award!

May 20th, 2013

Apartment Association of the Panhandle member Arra Coleman received the Texas Apartment Association Lone Star Go Getter of the Year Award for associations with 201-500 members.

Arra recruited 18 new members in 2012 to earn this award, which was announced April 25 at the recent TAA 50th anniversary Education Conference & Lone Star Expo in Houston.

Leslie Massey, Arra Coleman and Chris Childers

Chris Childers and Arra Coleman

We asked Arra to share some of her winning strategies for recruiting new members:

Who do you work for?

Gaut & Whittenburg Commercial Real Estate

Which local apartment association(s) are you involved in?

Apartment Association of the Panhandle

What do you enjoy most about working in the rental housing industry?

This industry is always changing. Every day is different, with new challenges. I assist clients with purchasing or selling investment property. I love apartments. If you’re persistent and fair you will always be successful is this industry.

What first attracted you to this industry? Why have you remained in the industry?

I started in the industry when I was 18 years old as a leasing agent for a 200-unit apartment community. I loved it. Within two years I was managing my own community and within two more years I was a senior property manager over 400+ units. I received my Real Estate License in 2004. I’ve stuck with it since.

Tell us a little about your involvement with your local association.

AAP has always been welcoming to new members. This is an organization I’ve always enjoyed being involved in. I’ve joined others but AAP has always been a special one. Chris Childers asked me to Chair the Membership Committee last year. Everyone knows I take these things very seriously. I decided our goal should be 40 new members. That’s about an 11percent increase. Crazy…I know. On the last day we had 39 signed up and a guest invited who joined that day making it 40! Talk about excited! We haven’t seen that in a while. But that just goes to show the power of our luncheons.

Bottom line…about how many members have you recruited for your association in the last year? In all your years of involvement?

Probably about 20 or so? I’ve lost count.

What’s the key to your recruiting success?

Just inviting guests to the meetings. Once they get to meet a few members they are hooked! It’s a great group.

What do you find to be the most effective selling points when recruiting prospective members?

I try to let them know about all of our events and how much fun they are. You meet so many interesting people. Of course, the newsletter is nice and the vendor list. You have so many marketing opportunities.

What does it take to be a successful membership recruiter?

Persistence. Just because someone can’t make it the first time doesn’t mean they can’t make it the next. I keep a list and every month I email or call them again. Use the buddy system also. Going into a large group alone is overwhelming. Introduce your guest to other members. Stay with them the first few meetings.

What advice do you have for new members, to help them get the most from their membership investment?

Join a committee. That is a great way to easily meet members one to one. Also, make general meetings. And mostly, don’t be afraid to say hi to someone. They won’t bite!

What advice do you have for members who would like to try their hand at recruiting other members?

I know I sound repetitive, but invite them to a luncheon. Their first lunch is free, they get to hear a great speaker, what do they have to lose?